About
Who We Are
Solution Matrix builds robust, right-sized software: cloud ERP, accounting, analytics and integrated solutions, with the consulting, implementation, development and support that make them work. We act as a trusted adviser to businesses that need their systems to do more than they currently do — and we say plainly when that isn’t us.
Thirty years, three names
The firm began in 1995 as Watts Up. It became Dream IT in 2006, and Solution Matrix in 2018. Solution Matrix was formed to bring the agency accounting software, the consulting and the support under one roof. In its first month we took four model agencies live, in three countries.
That middle name is why the tagline reads Dream IT. Build IT. Grow IT. It isn’t a phrase we arrived at in a branding exercise. It’s where we came from.
Thirty years is not a boast about survival. It matters for one specific reason: competence is the number of patterns you recognize, and three decades of accounting, distribution and manufacturing implementations is a great many patterns. Most of what a business brings us is not new. Knowing which problem it resembles is most of the work.
How we work
We don’t think of an engagement as a project with a start date and a finish line. We think of it as a relationship, and one that has to be genuinely good for both sides in order to last.
That belief is not decoration. It shapes the method — three tools that let a relationship begin at low risk, and twelve phases that carry it from first contact to a partnership that renews rather than ends. Most of that method comes into play after the first go-live.
It’s set out in full on the Methodology page.
Where we’re biased, and where we’re not
Neutrality is easy to claim while selling licenses. We’d rather tell you which is which.
Independent Advisory has no software attached. We document what you have, understand where you’re trying to get to, and give you our honest read — with no license, no commitment and no pitch at the end.
Software Consulting is the opposite, openly. Our deepest expertise is Navision, Dynamics NAV and Dynamics 365 Business Central, and a recommendation from us will usually point there. We will also tell you when we are not the right fit, because a bad fit costs us more than the sale is worth.
Declared bias is more useful than pretended neutrality. You can weigh advice when you know where it comes from.
Who we work with
Fashion, apparel and beauty. Talent, entertainment, artist and model agencies. Point of sale and retail. Food and beverage.
Those are the industries where we know the operational detail well enough to be useful in the first conversation rather than the fifth.
What you won’t find here
No client logos, no invented statistics, no pricing that turns out to be a starting point.
Client references are real things we provide to real prospects at the point of decision, not decoration for a homepage. Our work is described on Our Work without naming the businesses behind it — when a conversation reaches the stage where names matter, you’ll get them, along with the people who’ll take your call.
Where we are
We are headquartered in Stamford, Connecticut. Most of our clients and people are in the New York metro area, and we serve clients across North America. For businesses in more than one country, we work with proven local partners who know the language, the accounting, and the local practice. They work alongside us as teammates.
Talk to us
Email info@solmtx.com, call +1 212 466 6222, or start with a Real-IT Check — free, and it commits you to nothing.